Our kera66 privacy introduction
Our kera66 Casino & Sportsbook Data Care Policy Guide
This page describes what we collect when you use kera66 and how we keep that data protected through account checks, payment records, and standard security practices.
We process data for mobile login, Android app access, iOS browser use, QRIS scan-and-pay top-ups, e-wallet deposits, bank virtual-account transfers, KYC verification, password reset, two-factor authentication, support review, and withdrawal checks.
Our services are available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited, and our users are responsible for verifying that access and use comply with their own jurisdiction's law.
Our kera66 data collection details
Our kera66 account and KYC data
We collect account details such as email, phone number, login name, password records in secured form, device data, session logs, and account activity records. We collect KYC details when we need to confirm identity, account ownership, payment ownership, password recovery, or withdrawal eligibility.
We ask for documents only when our verification process requires them. We may collect identity images, contact proof, payment receipts, wallet references, bank-transfer records, and related support messages. We use these records to compare the account profile with the payment method and withdrawal request.
We keep payment data central to our privacy practice because our cashier supports DANAe-wallet, mobile banking, local payment, online payment, e-walletmobile bankinglocal payment, online payment, and e-wallet where available. We record the method selected, the reference shown, the provider response, and the ledger update. We do not store more payment detail than we need for account review, transaction history, dispute handling, and legal record duties.
Our kera66 use of payment and game data
We use payment data to confirm deposits, check withdrawal requests, review mismatched names, and support dispute handling. We may compare a mobile banking scan record with the account ledger. We may compare a local payment, online payment, e-wallet, mobile banking, or local payment receipt with the selected cashier route. We may compare a online payment, e-wallet, mobile banking, or local payment virtual-account transfer with the bank reference shown in the account page.
We use game and market records to maintain account history for sportsbook, live-dealer, slot, and esports sections. Our records may include football markets such as Liga 1 and Champions League, live-dealer tables such as blackjack, roulette, baccarat, and Dragon Tiger, slot titles such as Aviator and Mahjong Ways, and esports markets such as Mobile Legends, Free Fire, and PUBG Mobile.
- We collect login and device data to support account access review.
- We collect KYC data to confirm account and payment ownership.
- We collect cashier records to review deposits, withdrawals, and disputes.
- We collect support records to answer account, payment, and verification questions.
Our kera66 third-party processors
We work with third-party processors for payment routing, identity checks, fraud screening, hosting, analytics, game systems, and support tools. Our processors may handle limited data on our behalf. We require them to use the data for assigned service functions and not for unrelated use.
Our servers may sit outside your jurisdiction. We may transfer data between hosting locations, payment providers, verification tools, and support systems when needed to run kera66. We use standard security practices for transfer, storage, and internal access control, including encrypted connections where applicable.
- Our account data
- We use login, device, and profile records to manage access and account recovery.
- Our payment data
- We use wallet, online payment, and bank records to review deposits, withdrawals, and disputes.
- Our support data
- We use messages, receipts, and case notes to answer account and payment questions.
Our kera66 data-use and rights policy
Our kera66 cookies and mobile access
We use cookies, local storage, and similar tools to keep account sessions, remember basic preferences, support fraud checks, and measure service performance. We may use these tools during Android app access, iOS browser access, and mobile web sessions. We recommend a stable network when users upload KYC documents, scan QRIS, reset passwords, or request withdrawals.
We may process location signals in a limited way through IP data, network data, or device settings. We use this information for security checks, jurisdiction review, and fraud prevention. We do not use city names such as Jakarta, Surabaya, Bandung, or Medan as permission to access our services where local law does not allow online wagering.
Our kera66 rights and contact process
We allow users to ask for access to their account data, correction of inaccurate details, review of stored records, or deletion where our legal and operational duties allow it. We may keep some records for payment disputes, KYC audit, fraud prevention, account safety, and legal compliance.
We handle privacy contact through our support channel on kera66. We may ask the requester to verify account ownership before we discuss personal data. We may refuse a request when identity is not confirmed, when the request affects another account holder, or when we must keep records for transaction review.
- We keep account data only for service, security, payment, and compliance purposes.
- We restrict internal access based on role and review need.
- We review withdrawal and password-reset requests against verified account records.
Our privacy policy may change when our account tools, payment routes, verification checks, cookies, processors, or legal duties change. We will publish the updated wording on our policy page. Continued use of kera66 where local law permits means the updated policy applies to future account activity.